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# OCTA’s WAVE passes and app restored after unexplained brief outage
- URL: https://www.santanero.org/news/local/2026/10/22/octa-acknowledges-wave-app-outage-as-riders-report-issues-accessing-digital-bus-passes/
- Published: 2026-10-22T22:05:58.000Z
- Updated: 2026-10-23T00:29:51.000Z
- Description: The technical disruption left some Orange County bus riders unable to access their digital fare cards. Some were charged multiple times in attempts to pay fare.
- Author: Daniel Diaz
- Tags: Local Eye, #OCTA, OCTA

The Orange County Transportation Authority (OCTA) acknowledged technical issues affecting its WAVE mobile app and digital fare cards Thursday after riders reported being unexpectedly logged out and unable to access their bus passes.

The WAVE app and physical cards have been restored as of 5:00 PM. 

Reports of the disruption began around 2:00 PM, when riders attempting to board buses discovered they had been logged out of the WAVE app. Some users attempting to sign back in were prompted to reset their passwords, while others who remained logged in reported that their digital fare cards failed to load.

The outage has particularly affected college students who rely on digital transit passes to travel to and from campus, raising concerns about their ability to board buses during the disruption.

In a statement posted to social media, OCTA acknowledged the ongoing technical difficulties, writing:

> “WAVE cards and the mobile app are experiencing technical issues. We're working to resolve it as soon as possible.”

The agency has not disclosed what caused the technical problems.

We have reached out to OCTA for additional information regarding the disruption, including its cause, the number of riders affected, and whether alternative boarding arrangements are being offered.

*This is a developing story. Check back for updates as more information becomes available.*